Frequently Asked Questions About Your Security System

Everything you need to know about our residential & commercial alarm systems, monitoring, cameras, automation and more — answered clearly and confidently.

  • What's the difference between wired and wireless security cameras?

    Wired cameras connect directly to power and recording systems, offering consistent performance and no battery changes. Wireless cameras use Wi-Fi and batteries, providing flexible placement but requiring periodic recharging. At United Alarm, we install both types based on your property layout and monitoring needs in Jacksonville.
  • How does night vision work on security cameras?

    Night vision cameras use infrared LEDs to illuminate areas invisible to the human eye, capturing clear video in complete darkness. High-resolution models provide detailed footage up to 100 feet or more. This technology ensures 24/7 surveillance regardless of lighting conditions.
  • When should I install a commercial access control system?

    Install access control when you need to restrict entry to specific areas, track employee movement, or eliminate traditional key management. Maglock systems offer encrypted communication and remote monitoring capabilities. At United Alarm, we recommend these for offices, warehouses, and multi-tenant buildings in Jacksonville.
  • Can security cameras use AI technology?

    Yes, AI-enabled cameras can distinguish between people, vehicles, and animals, reducing false alerts from moving branches or shadows. They also support facial recognition and behavior analysis for advanced threat detection. This technology significantly improves monitoring accuracy for both homes and businesses.
  • What affects the cost of a residential alarm system?

    Cost depends on system complexity, number of sensors and cameras, wired versus wireless installation, and monitoring service level. Advanced features like smart home integration and 24/7 professional monitoring increase investment. Property size and layout also influence equipment and labor requirements.
  • How does structured wiring improve home technology?

    Structured wiring creates a centralized network hub that organizes all data, video, and communication cables in one location. This provides seamless connectivity, faster speeds, and easier upgrades compared to scattered wireless connections. It's ideal during new construction or major renovations before walls are closed.
  • Do solar surveillance trailers work during Florida storms?

    Solar-powered trailers use battery storage to maintain operation during overcast conditions and nighttime, with 4G connectivity ensuring continuous monitoring. Advanced models like HydraView systems provide multi-day backup power. At United Alarm, we position these trailers for optimal solar exposure across Jacksonville construction sites and parking lots.
  • What's the benefit of integrating home automation with security?

    Integration allows your security system to trigger automated responses like locking doors, adjusting lights, or changing thermostat settings when armed or during alerts. Everything operates through a single app for simplified control. This creates layered protection while enhancing daily convenience and energy efficiency.
  • How does 24/7 security monitoring respond to alarms?

    Professional monitoring centers receive instant alerts when sensors trigger, verify the threat through cameras or call protocols, and dispatch police, fire, or medical services as needed. Response happens within seconds, even when you're unavailable. United Alarm offers this service starting at $19.95 per month for residential and commercial clients.
  • What's the biggest mistake homeowners make with doorbell cameras?

    Many install doorbell cameras without considering Wi-Fi signal strength at the front door, leading to dropped connections and missed alerts. Proper placement and network assessment ensure reliable performance. At United Alarm, we test connectivity before installation to guarantee consistent video streaming and notification delivery.
  • Can central vacuum systems reduce indoor allergens?

    Yes, central vacuum systems exhaust air and particles outside the home rather than recirculating them like traditional vacuums. This removes allergens, dust, and contaminants completely from living spaces. The powerful suction also captures finer particles that portable vacuums often miss, improving overall air quality.
  • Why use encrypted communication in commercial security systems?

    Encryption prevents hackers from intercepting alarm signals or disabling your system remotely, protecting sensitive business operations and data. Systems like 2GIG Edge Wireless use advanced encryption protocols for secure transmission. This is critical for businesses handling confidential information or high-value assets in Jacksonville and surrounding areas.